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Run Time 13 and 6 Errors
SWTexan82
post Nov 18 2009, 07:59 AM
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im getting run time 13 errors when trying to save activities in Activity Generator and now Im getting a run time 6 error in Activity Master when I try and edit rolling stock. Can someone please help me, im getting so frustrated with these 2 programs that im beginning to think I wasted my money
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sgdavis
post Nov 19 2009, 12:53 PM
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QUOTE(SWTexan82 @ Nov 18 2009, 07:59 AM) *
im getting run time 13 errors when trying to save activities in Activity Generator and now Im getting a run time 6 error in Activity Master when I try and edit rolling stock. Can someone please help me, im getting so frustrated with these 2 programs that im beginning to think I wasted my money

Fear not, you never waste your money with us. If you can't get these to work on your machine for some reason, I will be happy to refund your money no questions asked. You need to send me an email direct to SteveDavis@skylinecomputing.com

It is not uncommon to see some errors in Activity Master, nearly all are traceable to problems with the rolling stock on your hard drive. The best fix is to use Route Riter and/or ConBuilder to correct all the consists and related files.

On the other hand an error in Activity Generator is nearly unheard of. I can't really "fix" this because I can't duplicate it on my machine - I don't get these errors.

I have had a few customers who just can't get these programs to run. One was a gentleman in the Phillippines. To this day I haven't figured out why - he sent me his whole TrainSimulator folder on a thumb drive and I ran the program on my own machine without errors. I think it was a problem with the file system on his PC.

What version of Windows are you running? XP? Vista? Windows 7? Do you use TrainStore?

Again, I WILL refund your purchase price, no problem with that. I used to help people remotely on line but I gave up that service as it was costing me $50 a month and very few people ever needed it. That said, when I did use it, I was always able to solve the user's problem.

I'd say first try using Activity Generator with some other route or template. If you don't get errors with that route, then it is clearly a problem with the route or rolling stock associated with it and not the program, then we can work on fixing that. Also same advice, try using Activity Master to replace rolling stock in a common activity in a default route like the Marias Pass route (USA2) to see if you get a different result.

I am very sorry to hear that you are having problems. As a programmer this is as frustrating to me as it is to you, since, I write these and test them and they work, yet, some users still have problems.

Please keep me posted as to how things go and if you try the various suggestions here.

Thanks and sorry,

Steve


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Steve Davis Skyline Computing SteveDavis@SkylineComputing.com
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