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Skyline User's Forum _ Activity Master _ Lost password

Posted by: Rich Barchfield May 16 2011, 10:03 PM

Hi,
This was written as a private letter to Skyline Computing but since I can’t find an email address for an individual I will have to post it - as written - on this forum. I am or should be a register purchaser of Activity Master and Activity Generator, having bought them when they first came out. I might have paid for an upgrade for AG - I don’t remember. Tonight I have been trying to install it on my PC but I can’t since the password I have recorded is not accepted. I have looked at five different word documents in which I’ve saved the password and they are all the same and, as I said, all rejected.
I could just purchase the program again since it is very fairly priced at only $15 but I am disabled and living on a fixed annuity - so money is a premium so I’d rather not have to pay for something I’ve already bought. Can you please check your purchase records and then after confirming my purchase send me the password so I can unlock the program? I might also need the password for Activity Generator though I am not sure.
I never learned to use AG before but I want to try to now. Thanks for creating such marvelous programs (I know they are) and for helping me with this matter.

Regards, Richard Barchfield
BLET Division 28 Tucson, AZ
Locomotive Engineer Southern Pacific Railroad, Tucson Division
Passenger Engineer - Amtrak - National Passenger Railroad Corporation Crew base Union Depot El Paso, TX

Posted by: sgdavis Jun 23 2011, 05:31 PM

QUOTE(Rich Barchfield @ May 16 2011, 11:03 PM)

Hi,
This was written as a private letter to Skyline Computing but since I can't find an email address for an individual I will have to post it - as written - on this forum. I am or should be a register purchaser of Activity Master and Activity Generator, having bought them when they first came out. I might have paid for an upgrade for AG - I don't remember. Tonight I have been trying to install it on my PC but I can't since the password I have recorded is not accepted. I have looked at five different word documents in which I've saved the password and they are all the same and, as I said, all rejected.
I could just purchase the program again since it is very fairly priced at only $15 but I am disabled and living on a fixed annuity - so money is a premium so I'd rather not have to pay for something I've already bought. Can you please check your purchase records and then after confirming my purchase send me the password so I can unlock the program? I might also need the password for Activity Generator though I am not sure.
I never learned to use AG before but I want to try to now. Thanks for creating such marvelous programs (I know they are) and for helping me with this matter.

Regards, Richard Barchfield
BLET Division 28 Tucson, AZ
Locomotive Engineer Southern Pacific Railroad, Tucson Division
Passenger Engineer - Amtrak - National Passenger Railroad Corporation Crew base Union Depot El Paso, TX

I will send you a new password, email me directly at SteveDavis@skylinecomputing.com

Thanks and sorry,

Steve