Activity Generator Options

[asteph627]

Since Steve Davis is not interested in helping me to solve my problems with Activity Generator & Switchlist Generator, I am deleting the program from my computer. This is not the first time I have contacted anyone for help without getting the "No one else is having this problem". I won't be buying anymore of these products and when seeing others ask about a comment on other forums about the products offered, my response will be "save your money, they are to busy to offer any support for problems but are quick to accept your money".

 

AJ

[sgdavis]

I'm sorry Jax, your question was quite reasonable, certainly not rude.  I apologize for my delay in responding.  I work full time and don't get home to check the forum until the evenings.  Last night I was out to dinner with my wife and didn't check the forum at all.

To answer your question, you should not have to reboot your machine after running ActivityMaster, that's for sure.  However, sometimes files don't get closed out etc. so we DO recommend you EXIT the program each time you run it.  In other words load a template, generate an activity, then completely exit the program.  Then start the program again before opening another template or generating another activity.  This will preven the "file already open" error.  I am trying to figure out what causes this and will fix it when I do.

If you're having problems I may need to work directly with you to solve them as I said in an earlier post, rather than trying to do it on the forum.  Please email me directly at SteveDavis@skylinecomputing.com and we'll try and fix this either via remote troubleshooting on line or via phone, or both.  Of course I'd call you at my expense.

We want to get you up and running to your satisfaction!

Thanks and sorry about the problems,

Steve Davis

sgdavis2007-4-10 18:56:54